Cookie Policy

1. What is a cookie and what is it for?

Cookies were created in 1994 by Lou Montulli, a Netscape employee, to resolve issues regarding limitations in identifying computers linked to a web page. Without cookies, sites cannot know if two requests come from the same device, which is why they need to be tagged.

Cookies are stored on the visitor's hard disk or computer memory. A cookie is a small file that is sent from a web server (which is the computer on which the visited website is running) to the user's browser (Internet Explorer, Mozilla Firefox, Google Chrome, etc.) and saved on your device when you visit a website such as Myticketprinting. Cookies allow the site to function efficiently and improve its performance, they also give information to the owner of Myticketprinting for statistical or advertising purposes, mainly to personalise the browsing experience by remembering preferences and browsing modes.

The cookie is similar to an exclusively personal identification card, whose task is to inform Myticketprinting when you return. Many websites, including the website www.myticketprinting.eu (the "Site"), make use of it. Cookies tell you how often you visit the pages and this helps to understand what information visitors may be interested in. In this way, we can offer more content that affects a specific behaviour and less that is not in line with what may be of interest to you. Cookies help us to be more efficient and to store preferences and usernames, register products and services and personalise pages.

Cookies do not collect information directly identifying the user. In fact, Myticketprinting cannot use cookies to trace any directly identifying personal information (e.g. name, surname) unless provided directly by the user. Furthermore, another website cannot use a cookie issued by the Site to access other information contained in the user's computer. Once saved on your computer, the cookie can only be read by the website that created it (and therefore, in our case, by www.myticketprinting.eu). In practice, if you do not register on the Site and do not enter personal information, the only thing the server knows is that someone with that cookie has returned to visit us. Nothing else.

Cookies can be "session" (when they are stored exclusively for the duration of the browsing session on the site and are deleted when the browser is closed), or "permanent" (they are stored for a longer time, until they expire or are deleted by the user).

2. The cookies used by the Site

Myticketprinting uses different types of cookies and related technologies, each of which has a specific function. To optimise the use of the site and the full functionality of the online purchasing process and customised features, your computer, tablet or mobile device must accept cookies. Our information on the use of cookies provides information on the type of cookies used and how to manage, control and delete them.

We would like to specify that cookies will not damage your device.

Navigation cookies

As soon as you log in, these cookies allow the site to function properly and allow you to view content on your device by recognising the language and market of the country from which you have chosen to connect. If you are a registered user, they will allow you to recognise yourself and access the services offered in the dedicated areas. Navigation cookies are technical cookies and are necessary for the functioning of the site.

Such cookies are usually temporary, so-called "session cookies", and are issued by the Site on your computer while you are browsing, but are stored only for the duration of the browsing session itself. This means that when you close your browser, the cookies are automatically deleted and disappear, without remaining stored on your computer. They are made up of random numbers generated by the server and are used to allow safe and efficient browsing of the Site.

Analytical Cookies

These cookies are used to provide statistical analysis of how users navigate our site.

Myticketprinting processes the results of these analyses anonymously and exclusively for statistical purposes only if the service provider uses cookies in connection with the browser used or on other devices used to navigate the site. The site uses some services of third parties who, in a completely independent way, install their own cookies.

3. Information about cookies issued by Myticketprinting

We provide the following information about the cookies used on the Site:

1) The domain name from which the Site server transmits cookies is: www.myticketprinting.eu

2) Purpose of the collection: Cookies are used to allow easier and faster navigation within the Site or to carry out statistical and anonymous analysiss/checks on the use of the site (technical cookies).

3) Validity of cookies: the Site uses session cookies (i.e. cookies that are automatically deleted when the browser is closed). 

4) Need to accept cookies: the acceptance of cookies is not compulsory; however, we remind you that disabling navigation or functional cookies may cause the malfunctioning of the site and/or limit the service we offer.

5) Data communication: the information collected through cookies is confidential and is not disclosed to third parties.

4. Third-party cookies

The Site uses so-called "third party cookies" (e.g. Google Analytics), i.e. cookies that are issued and managed by parties other than Myticketprinting. These cookies allow us to offer you our commercial offer on other affiliated websites (so-called "retargeting"). On third party cookies we do not have control over the information provided by the cookies and we do not have access to such data. This information is fully controlled by the third party companies as described in their privacy policy.

In order to allow you to make a free and informed choice, please find below the type and identification of cookies:

- Google Adwords: https://policies.google.com/technologies/ads?hl=en
- Google Analytics: https://policies.google.com/privacy

5. Deactivating/deleting cookies via web browser

You can deactivate/activate or delete cookies at any time by using the settings on your web browser.

In particular, if you do not wish to receive cookies, you can set your browser to warn you of the presence of a cookie and decide whether to accept it or not; you can also automatically refuse all cookies by activating the appropriate option in your browser. You can also delete specific cookies that have already been stored in your browser, or block the storage of cookies on your computer by specific websites, or block third-party cookies.

Each browser has its own type of cookie management, in the administration or preferences panel you can change/manage the parameters and proceed with the deletion.

To disable the use of all or only some cookies you need to modify your browser settings (Firefox, Chrome, Explorer, Safari, Opera, etc.).

You can consult the information in the browser's User Manual (the so-called Help Page) or click on the following links:

Microsoft Edge
Safari
Chrome
Firefox

For more information about cookies and to manage your preferences about third party profiling cookies please visit http://www.youronlinechoices.com.

To disable analytics cookies and prevent Google Analytics from collecting data about your browsing, you can download the Google Analytics deactivation browser add-on: https://tools.google.com/dlpage/gaoptout.

6. Acceptance of cookies

Your consent will only be required when you first access the Site: subsequently, thanks to the use of a technical cookie, we will store your consent so that you can directly access the Site's pages when you return (your right to deactivate/activate cookies at any time or delete them (see paragraph 5) remains unaffected: in this case, when you return, the Site will ask for your consent again).

In case of non-acceptance of cookies by abandoning navigation, any cookies already registered locally in your browser will remain there but will no longer be read or used by Myticketprinting until a subsequent acceptance of the Cookie Policy. You will always have the possibility to remove such cookies at any time through the methods referred to in the paragraph "Deactivating/deleting cookies via web browser".

7. Your rights

Mediately communicated to you through our contact form, you may at any time exercise your rights under Articles 15 to 23 of the Regulations, including knowing what data we are processing, how and for what purposes we use it, modify the data you have provided or delete it, ask us to limit the use of your data or have a copy of it, without prejudice to the possibility of changing your consent or oppose the use of your data.

8. Possibility to lodge a complaint

We remind you that, if you are not satisfied with the answers received by Myticketprinting (pursuant to paragraph 7 above), you may, in any case, if you believe that the processing that concerns you violates the provisions of the Regulation, lodge a complaint with the Data Protection Authority (www.garanteprivacy.it), or with the Data Protection Authority of the country in which you habitually reside, work or the place where the alleged violation occurred.

9. Data Protection Officer

The person responsible for data protection, according to art. 37 of the Regulation, can be contacted through our contact form.

10. Which regulations apply to the processing of your data?

Your data will be processed in accordance with EU Regulation 679/2016 General Data Protection Regulation and national legislation applicable to the case in question, insofar as such legislation remains in force after the date of application of the Regulation (25 May 2018).

For further information on the processing of your data carried out through the Website, please visit the section Privacy.

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